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Serving the borough council areas of Doncaster, Rotherham
and the whole of the Sheffield City Council Area
Carpet Cleaning Answers
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What is the biggest difference between Chem-Dry and a steam cleaner?
How soon can I be back on my carpets after Chem-Dry has cleaned them?
What are the services provided by Chem-Dry?
How can I determine what method of cleaning will work best for my upholstery?
Do I have to be home the whole time while my carpets/upholstery are being cleaned?
Are the products used by Chem-Dry safe and non-toxic?
What kind of prep work do I need to do before the technician arrives?
What is the procedure used by Chem-Dry?
More information.
What is the biggest difference between Chem-Dry and a steam cleaner?
The biggest difference is that Chem-Dry does not use as much water as a steam cleaner. The main reason for this is that Chem-Dry’s cleaning solution is hot, carbonated mineral water, not soap based, so it does not take as much water to extract the dirt and pollutants from the carpet.
How soon can I be back on my carpets after Chem-Dry has cleaned them?
Usually in 1-2 hours. Since Chem-Dry does not use as much water, your carpets dry faster and have less chance of moulds developing in over-wet carpets.
What are the services provided by Chem-Dry?
Besides carpet cleaning, Chem-Dry offers a wide range of cleaning services, including area rugs and upholstery cleaning. We have speciality products for tough problems too, such as pet urine and odor, and red stain removal.
How can I determine what method of cleaning will work best for my upholstery?
The cushions or platform on the upholstery will often have a label that gives cleaning instructions. We are recommended by many leading manufacturers and you may find that Chem-Dry is the recommended method of cleaning on the label. If there is no label, our technicians are trained to know how to test the upholstery for which type of cleaning method will work best.
Do I have to be home the whole time while my carpets/upholstery are being cleaned?
No. If you want to be there just to let our technician in and get started, then go about your errands and return before completion that’s okay.  Alternatively our technician can just lock the door behind them and put a key through the letterbox. Our technicians have been thoroughly vetted so we can do whatever you feel comfortable with.
Are the products used by Chem-Dry safe and non-toxic?
Yes. They are generally recognised as safe and non-toxic. Since young children and pets are on the carpets most often, it is safe for them.
What kind of prep work do I need to do before the technician arrives?
Just move any breakables, or smaller items of furniture, such as coffee tables, magazine racks etc out of the way. We will move what one technician can safely move (such as the suite, empty sideboards etc). We will not move any computers, televisions, stereos, electronics, china cabinets, pianos, and in bedrooms we only clean the traffic areas unless the bed has been stripped and any items below it moved out.
How long does it take to get an appointment?
Not long at all, usually we can visit to do a quotation within a couple days.  Then we can usually clean within a week.  If you have a more urgent requirement please call to discuss it, we may have earlier appointments.
Doncaster & Rotherham Chem-Dry serving the borough council areas of Doncaster & Rotherham
Commercial Chem-Dry serving the whole of the Sheffield City Council Area
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